What Brokerages Should Be Asking Before Picking a CeMAP Provider
- Ma. Regina Dimaano-Alvaran
- Apr 11
- 3 min read

Let’s talk about something I don’t think gets asked enough in this industry:
"How do we actually choose a CeMAP provider that sets our team up for long-term success?"
For many brokerages and networks, CeMAP training is treated like a box to tick.
✔️ Book a 5-day course
✔️ Cross fingers for a pass
✔️ Hope they find their feet later
But when pass rates are low, students feel unsupported, and new advisers start their roles on shaky ground — it’s not just the learner that feels the impact. It’s the business.
You don’t just need a training provider. You need a partner. Someone who genuinely cares about helping your team qualify — and thrive.
So if you’re choosing where to send your new hires, here are five questions every business should be asking before picking a CeMAP provider.
1. What Support Exists After the Course?
This one is non-negotiable. Most providers stop support the minute the course ends.
But studying CeMAP — especially for career changers or those new to financial services — doesn’t always fit into a perfect 5-day window. What happens when someone doesn’t pass first time? Or needs a confidence boost before exam day?
At Future in Finance, I stay with every student until they’re qualified.That means:
WhatsApp support direct from me
Feedback on mock results
Study plans for resits
Optional 1:1s
And regular free training sessions
Because support should never come with a time limit.
2. What’s the Actual Pass Rate — and Is It Transparent?
Here’s the truth: many providers don’t publish their pass rates. (And if they don’t… you might want to ask why.)
In Q1 2025 alone, 85% of my students passed at least one exam first time — and the rest followed within weeks. That includes students working full-time, parents returning to work, and career changers starting from scratch.
Ask for the numbers. And ask what happens when learners fall behind — because that’s where the real difference is made.
3. Is the Training Flexible Enough for Real Life?
Not everyone can do a Monday to Friday, 9–5 course — and not everyone learns best that way.
That’s why I offer two main formats:
🎓 Live Masterclasses — intensive, fast-track Zoom courses with group support and structured teaching
💻 E-Learning Platform — fully self-paced, lifetime access, with support and resources built-in
And for businesses, I offer white-label e-learning, cohort tracking, live Q&A add-ons, and tailored support — so your team can learn in the way that suits them (and you).
4. Will This Actually Prepare Them for the Job — Not Just the Exam?
Passing CeMAP is step one. Feeling confident enough to advise clients is step two.
So make sure your chosen provider isn’t just teaching for the test. Ask:
Are there real-life examples and scenario-based teaching?
Are case studies covered for CeMAP 3?
Do learners understand how this knowledge applies on the job?
My content is built around real-world understanding — not just textbook definitions.
Because confidence breeds competence.
5. Will the Provider Feel Like an Extension of Our Team?
If you’re enrolling multiple staff, what you really want is a training partner — someone who:
Understands your values
Is responsive and easy to work with
Will adapt to your way of onboarding
Will help you grow
That’s exactly why I built Future in Finance for Businesses — a tailored, personal, transparent solution that puts support and results first.
And that’s what I’d want, if I were in your shoes.
CeMAP isn’t a one-size-fits-all journey. And your training provider shouldn’t be either.
Whether you’ve got 1 learner or 100, I’d love to show you how a support-first approach can not only improve pass rates — but also build confident, capable mortgage advisers who are ready to thrive in your business.
💬 Want to learn more about my business options?
→ Drop me a message
→ Visit www.futureinfinance.co.uk
→ Or WhatsApp me direct on 07825 149137
Let's build something that actually works.
🟦 Charlotte Founder, Future in Finance
📈 85% Q1 First-Time Pass Rate
🎓 1,500+ CeMAP students
📍 Based in Manchester, powered by coffee & spreadsheets
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